Exhibit Sales Team

Sherry L. Johnson, CMP

Vice President - Knowledge
& Business Advancement
Direct Phone: 614-884-1144

Tracy Phillips

Exhibit Sales Representative
Direct Phone: 614-884-1141

Official Service Contractor

Fern Exposition & Event Services
Garry Bennett, Nancy Guy or Henry Yellman
Phone: 513-333-7060
Fax: 513-333-7067

Below are links to the services and information needed to exhibit. If you prefer to download the full, 88-page PDF of ALL of the order forms and information, click here.

Order Services

Labor & Exhibit Furnishings
Fern Exposition & Event Services
Click here to order online.
Order Discount Deadline: 6/23/2017
*Exhibitor ID & Password required. (Contact Nancy Guy 513-333-7060 to request your login information.)

Electrical, Utilities, Phone, Cleaning Services
Greater Columbus Convention Center 
Click here to order online.
Order by Phone: 614-827-2500

Banner/Sign Hanging
Greater Columbus Convention Center - Client Utilities Department
Order by Phone: 614-827-2548

Internet Services
Smart City 
Click here to order online.
Order by Phone: 888-446-6911

Audio/Visual Services

Kenton Curenton
Order by Phone: 614-252-7455

Lead Retrieval Services
Showcare Event Solutions

Food & Beverage Services
Molly Dale

Entertainment Services - Model, Living Statue, Clowns

Contact Experience Columbus at 614-221-6623

Translation Services
Contact Experience Columbus at 614-221-6623

Rules & Regulations

Cultivate Exhibitor Rules & Regulations
Click here to download.

Columbus Convention Center Rules & Regulations
Click here to download.

Quick Facts

Show Location
Greater Columbus Convention Center
400 North High Street
Columbus, OH 43215 USA
Phone: 614-827-2500

Show Days and Hours
Sunday, July 16 - 9:30 a.m. to 5 p.m.
Monday, July 17 - 9 a.m. to 5 p.m.
Tuesday, July 18 - 9 a.m. to 2 p.m.

Booth setup must be completed by 5 p.m. on Saturday, July 15.

Show Colors
Booth Drape: Black
Aisle Carpet: Madison (Black and Gray Spec)

Commonly Asked Questions

How do I get electric, water, or other utility services in my booth?
For information about electric, water, carpet cleaning, telephone or internet service, cost of hanging signs or banners from the ceiling, and lead retrieval, please see the Order Services section at the top of this page.

What are the rules for hanging signs and banners?

  • Sign/banner hanging and theatrical rigging/lighting must be done on Thursday, July 13 or Friday, July 14. NO Signs or Banners will be hung on Saturday, July 15.
  • Standing or hanging signage cannot exceed 25 feet tall and has a weight limit of 75 pounds.
  • Free-floating Hanging Banners (hung from the ceiling but not anchored at the bottom) must be 12 feet from the booth floor and cannot exceed 13 feet in length (cannot reach a height greater than 25 feet).
  • Anchored Banners (hung from the hall ceiling and anchored to the exhibit dis play) cannot not exceed 24 feet in length
  • and must be anchored no less than 1 foot from the floor of the booth (again, cannot reach a height greater than 25 feet).
  • Convention center personnel must be hired for installation and removal of suspended signage.

What is cubic content?
Under the cubic content rule, each exhibitor may build right up to the front of their booth, up to the maximum allowable height(25 feet). There are no sight guidelines under the cubic content rule. No portion of your display or structure may extend into the aisle, including the air space above the aisle. This rule allows exhibitors to make maximum use of their booth space.

What is drayage?
Drayage is the handling of shipments and collateral materials upon their arrival at the exhibit hall. This includes:

  • Labor and equipment to marshal the vehicles.
  • Labor and equipment to unload and deliver the materials to the booth and check the shipment against the Bill of Lading.
  • Labor and equipment to pick up the empty shipping containers and load them onto trucks for storage during the show.
  • Trucks and drivers to haul the empty containers to an off-site storage facility if necessary.
  • Rental of the off-site facility if necessary.
  • Trucks and drivers to return the empty containers from the off-site storage facility to the exhibit hall at the end of the show.
  • Labor and equipment to unload the empty containers from the trucks and redeliver them to the proper booths.
  • Labor and equipment to pick up the re-packed materials, check them against the shipping papers, and re-load them into trucks for outbound shipment.
  • Labor and equipment to marshal the vehicles during the outbound movement.

Why is drayage so expensive?
Labor is a critical component of the cost of providing drayage services. In many of the major convention cities, there are several trade unions that have acquired jurisdiction in the exhibit halls. To run drayage operations in the Convention Center, a contractor must first put on the payroll a Teamster dock manager, a Teamster traffic manager, and a crew of Teamsters. All this labor simply gets the shipment taken off the truck and put on the loading dock. Then, with the hiring of Teamster labor, the freight gets delivered to the booth. Frequently, this work takes place during what are overtime hours for the trades, especially the handling of the empty containers, which usually takes place throughout the night.

A drayage operation is expensive to provide and even more so in towns with labor rates and where tight union rules exist. Additionally, the drayage operation has very tight constraints. A show must open on a given morning and the drayage service has only a 2- to 3-day window to perform all services.

What do I do with sold materials at the end of the event?
1. You must provide the buyer with an itemized Bill of Sale. This form will be distributed to your exhibit space and is available at the Fern Service Desk.
2. After the close of the show, materials must be tagged with the buyer’s name.
3. Buyers are not able to access loading docks until 7 p.m. on Tuesday, July 18.

IMPORTANT NOTICE: Theft of materials is an issue. To prevent theft, it is recommended that exhibit personnel or buyers remain in the exhibit space until materials can be removed from the exhibit hall.

Who can help with booth tear down?
Only exhibitors are permitted on the show floor beginning at 2 p.m. on Tuesday, July 18. You MUST have your Exhibitor Badge visible at all times. You will not be able to re-enter the building without it - so if you go to your hotel room to change into other clothes for move out you MUST have your badge to get back in. Exhibitors found to be releasing badges to those not registered, or wearing a badge bearing another’s name, will be barred from further entrance or exhibiting at future events.

Note: No one under the age of 14 is permitted in the exhibit hall during non-event hours, including set-up and tear down.

Shipping and Transportation

Recommended Carriers

Domestic Freight
Fern Transportation
Phone: 800-513-1209

International Freight
Kuehne + Nagle Inc
Armin Zertor
Phone: 310-213-4347

Shipping Destination

Advance Warehouse
Must be received by 3 p.m. on Friday, July 7, 2017
1500 Old Leonard Avenue
Columbus, OH 43219
Click here for shipping labels

Direct to Show Site
Cannot arrive before 8 a.m. on Wednesday, July 12, 2017
Fern Exposition & Event Services
Greater Columbus Convention Center
500 North High Street
Columbus, OH 43215
Click here for shipping labels

Move-in, Parking, Storage

Move-in Hours
Thursday, July 13 - 8 a.m. to 5 p.m.
Friday, July 14 - 8 a.m. to 5 p.m.
Saturday, July 15 - 8 a.m. - 5 p.m.

Booths must be completed by 5 p.m. on July 15.

Click here for the parking and facilities guide.

Material handling charges (drayage) for inbound shipments includes storage of empty containers. Empty containers must be labeled with “Empty Stickers.” These stickers are available at the Exhibitor Service Desk located at the rear of Aisle 2900.

If your company brought its own shipment into the facility, Fern cannot store your empty cartons or cases. You must load your empties back on your truck.


Exhibitor Badges and Work Passes
Exhibitors MUST have their exhibitor badge and a photo ID during tear down. You will not be permitted in the facility without these items.

Work passes for labor assisting with move-out must be worn and are available at the Fern Service Desk.

Move-out Process
The exhibit hall officially closes at 2 p.m., and empty cartons and crates will begin to be returned to your exhibit space. For your convenience you can leave your name and number at the service desk and you will be notified when your empties are returned.

POVs loading out their own booth must have someone go to the Fern Service Desk and check in. Once a Fern representative verifies that the exhibit is packed and prepped for transport, the vehicle/transport carrier will be given a pass to access the dock/tarmac for loading as space permits.

The marshalling yard is located in the East Lot at the corner of Fourth Street and Mount Vernon.